This thank you note is a long time coming. I cannot thank you enough for the arrangements you made for the trip taken late last year. How often can anyone say that hotels, flights, airport arrangements, and locations were ALL PERFECT. I have spoken highly of you to many. I can't imagine using anyone but you in the future for travel arrangements!
You are the royalty of travel agents and I love that you thrive on challenges. You my dear are a gift!
With deep gratitude,
Sandy B., Carlsbad, CA
Traveling to and from Australia/Tasmania and New Zealand and cruising with Oceania was a seamless process because of Nelly. I have very specific dietary requirements which she communicated to Oceania on my behalf. Nelly helped us navigate the travel and visa process. She recommended a cabin on the ship that was an ideal location when the ocean was choppy. It was the best vacation we've had in years. We would definitely recommend her.
Kathy D., Carlsbad, CA
If you are looking for a knowledgeable and dedicated travel professional then look no further than Nelly Kats and her company Travel and Cruises. We booked a River cruise and land travel with Nelly. She helped us make the most of our travel time to plan an amazing trip through the south of France. When we had a hiccup in our cruise Nelly was right there to get a resolution to our issue. She has great expertise and follow up! She is helping us with a trip to Portugal in the spring and we look forward to her helping us plan many more trips in the future.
Kari G., Carlsbad, CA
Had a wonderful experience with Nelly. My wife and I have just booked two more cruises. Very professional, thoughtful and a joy to work with.
Leo A., Miami, FL
My husband and I booked with Nelly for our honeymoon trip to Ireland and Scotland. Nelly was incredibly professional and attentive to our needs throughout (she was able to prioritize our interests in seeing the countryside/castles/local fare), and we were so relieved with how organized she was! She worked hard to plan a balanced trip of activities and relaxation days, but made it seem so effortless. It really took a load off of the planning on our end for a trip that we both would have otherwise been SO ANXIOUS in doing. This included renting a car internationally! She seemed to have so many connections and we were able to have many private experiences important to us as newlyweds. We took over 1000 photos but I randomly picked some here. We are now coming up on our 1 year anniversary and reached out to her for another incredible trip.
Rachel H., San Diego, CA
We used Nelly to arrange the trip of our lifetime to Spain, France and Italy. She made sure everything was taken care of including our airfare, hotels, cruise ship and transfers from hotel and cruise ship. We did not have to worry about anything and I mean anything. Our flights were great, the cruise ship was beautiful and the hotels were spectacular. We will definitely be using her again. Thank you Nelly.
Glenda R., San Marcos, CA
Nelly was excellent to work with! She was extremely responsive and found the best itinerary and price for us. We loved our cruise to the Caribbean. I would 100% recommend Nelly and would definitely use her services again for any future travel.
R. Mero, San Diego, CA
Nelly is the most knowledgeable travel agent, passionate about her job and full of amazing ideas. She genuinely cares about her clients and goes above and beyond to make sure they get a great value for their money and that the trip goes without a glitch. She was able to provide an excellent out-of-the box idea for for my mother and her friends’ trip, quoted the best price on the market and ensured that all their concerns and questions are addressed in a timely manner. I never used a travel agent in the past, but now i definitely see a great value of working with Nelly and intend to take advantage of her expertise from now on. Highly recommend! Thank you Nelly.
Ellina P., Del Mar, CA
Nelly has been a great help in planning our trip to New Zealand and Australia. She obtained a better price on a tour itinerary and secured flights at a great value that we could not have done on our own. International and domestic flights that had we booked on our own would have cost us several hundred dollars more. Nelly is a wonderful communicator and has worked hard to meet all of the requests we had.
You can trust Nelly to give you the very best value in travel!
Mary W., Encinitas CA
Have been working with Nelly for over 8 years. She booked an amazing trip to Italy and Croatia few years back and we just returned from wonderful vacation in Tahiti. Nelly made all of the transportation/ pickup arrangements and made our trip easy and enjoyable. What I like the most she gives recommendations and suggestions based on her experience as well. Nelly is absolutely amazing !!!! Can’t wait to book more trips.
Irina H., San Diego, CA
Nelly is the best! We booked several trips and cruises through her agency over the years and, every time, Nelly exceeded our tough (we are seasoned travelers) expectations. Her knowledge of the industry is deep. To a point where she will suggest which cabin on the ship has an advantage over a similar cabin. She truly bends over backwards to accommodate her clients' requests. Recommended highly.
Eugene S., Chicago
Nelly was amazing and she helped my family in Escondido and my family in Canada book an amazing cruise to the Caribbean . She had to go back and forth with all my family and and she made the trip so easy and gave lots of great recommendations about cruise lines, excursions and more. We will book all our travel with Nelly for now on.
Elana S., Escondido, CA
Nelly is the BEST! We booked a Regent Seven Seas cruise with her, and it was beyond our wildest dreams. She took care of every detail, and really made our trip something special that we will remember forever :)
Ashley E., San Diego
Nelly has helped me numerous times on my trips to Europe, always great service, Most recently saved me thousands on a business class trip to Ukraine!!
Bruce I., San Marcos, CA
Travel and Cruises is a member of CLIA (Cruise Lines International Association).